General Information
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General Information
Bay of Plenty English Language School has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students published by the Minister of Education. Copies of the Code are available on request from the school or from the New Zealand Ministry of Education website at: www.minedu.govt.nz/educationSectors/InternationalEducation/
Immigration
Full details of visa and permit requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available through Immigration New Zealand, and can be viewed on their website at: www.immigration.govt.nz
Eligibility for Health Services
Most international students are not entitled to publicly funded health services while in New Zealand. If you receive medical treatment during your visit, you may be liable for the full costs of that treatment. Full details on entitlements to publicly-funded health services are available through the Ministry if Health, and can be viewed on their website at: >www.moh.govt.nz
Accident Insurance
The Accident Compensation Corporation provides accident insurance for all New Zealand Citizens, residents and temporary visitors to New Zealand, but you may still be liable for all other medical and related costs. Further information can be viewed on the ACC website at: >www.acc.co.nz
Medical and Travel Insurance
International students (including group students) must have appropriate and current medical and travel insurance while in New Zealand.
Early Withdrawal and Refund Requirement
When a course is booked, it should be paid in full two weeks in advance to secure the booking. The cost of books and tapes are not included in the tuition fee (unless stated otherwise). Books and tape prices are listed on the invoice.
Where a student enrolled at a PTE on a course of study or training, that is less than three months’ duration, withdraws from such a course, the following minimum refund entitlement will apply:
- For courses of up to and including four weeks and six days:
- If the student cancels his/her course booking before the first day of study, fees will be refunded less 10% or $500.00 (whichever is the lesser amount) for administration expenses.
- where a student withdraws within the first two days of the course for which attendance of students at the PTE is required, the PTE may retain up to 50% of the full amount of any payments made by the student to the PTE in respect of the course; and must refund the balance to the student; unless
- two days constitutes the full amount of tuition paid for by the student, in which case the provider may retain 100% of the payment made in respect of the course.
- For courses of five weeks or more but less than three months:
- If the student cancels his/her course booking before the first day of study, fees will be refunded less 10% or $500.00 (whichever is the lesser amount) for administration expenses.
- where a student withdraws within the first five days of the course for which attendance of students at the PTE is required, the PTE may retain up to 25% of the full amount of any payments made by the student to the PTE in respect of the course: and must refund the balance to the student.
- For courses of three months or more
- If the student cancels his/her course booking before the first day of study, fees will be refunded less 10% or $500.00 (whichever is the lesser amount) for administration expenses.
- If the student cancels his/her course during the first eight days of study, course fees will be refunded less 10% or $500.00 (whichever is the lesser amount) for administration expenses.
- Except in exceptional circumstances if a student cancels his course after the first eight days of study, it is not the school policy to refund course fees.
Exceptional circumstances include returning home in case of:- The student’s serious illness
- Death or serious illness of a close member of the student’s family. Medical evidence must be provided.
The registration fee is non-refundable.
If the student has studied at this school to prepare for further education in New Zealand and has achieved the required entry level for the next institution before anticipated, the school is able to forward any prepaid fees that are not used to the next institute of learning. Administration costs would be deducted.
All monies received by the school for student fees and homestay accommodation are held in the students’ trust account with the Public Trust of New Zealand.
